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Complaints Resolution Specialist with English and Dutch language

Title: Complaints Resolution Specialist with English and Dutch language
Plat: 14000
Miesto: Bratislava, Slovakia
Jazyky: Angličtina, Holandský
Uverejnenél: 3rd Feb 2012

Description:
JOB DESCRIPTION, RESPONSIBILITIES AND DUTIES
◦Direct support to clients complaints
◦Pro-active support to develop best services and high client satisfaction
◦Understand the background and puprose of client problems
◦Prepare action plans and drive to resolve
◦Cooperate with technical and other departments in process of finding solution

PERSONALITY REQUIREMENTS AND SKILLS
◦Fluent in English and fluent in Dutch OR French language is must!!!
◦Previuos experience in Customer service - min 3 years.
◦Business networking experience.
◦Excellent communication skills.
◦Team player, ability to work in stress.
◦Client-oriented.
◦Technical backgound.

Junior/Senior Accountants wit ENG+Dutch or ENG + GERMAN or ENG + Italian or ENG + SPANISH

Title: Junior/Senior Accountants wit ENG+Dutch or ENG + GERMAN or ENG + Italian or ENG + SPANISH
Plat: 12000
Miesto: Bratislava, Slovakia
Jazyky: Angličtina, Holandský, Nemecký, Talianský, Španielský
Uverejnenél: 3rd Feb 2012

Description:
Responsibilities:
•reconciliation of accounts
•daily processing of financial data
•communication with suppliers/customers
•maintain master data in SAP
•communication with other departments within company
•cooperation on month end closings

Requirements:
•College/University degree in Economics
•Fluent English AND German OR Dutch OR Italian OR.
•Previous experience in accounting would be advantage, willing to work in Accounting
•Theoretical knowledge of double-entry bookkeeping

Cash Collector with English and Dutch

Title: Cash Collector with English and Dutch
Plat: 13000
Miesto: Bratislava, Slovakia
Jazyky: Angličtina, Holandský
Uverejnenél: 3rd Feb 2012

Description:
JOB DESCRIPTION, RESPONSIBILITIES AND DUTIES
◦Manages accounts receivable portfolio for assigned branches, ensuring customers are contacted in timely manner.
◦Identify and communicate internally invoices in dispute.
◦Performs account reconciliation with customers in a timely manner to ensure payment discrepancies are resolved.
◦Communication and cooperation with other colleagues within department.
◦Identify the person/organization of the business who has to solve the dispute and assign them.

PERSONALITY REQUIREMENTS AND SKILLS
◦Accounting or financial background
◦Fluent in English and Dutch language.
◦Experience in Collections is big advantage.
◦Experience with SAP, Oracle, or some Collections tool is advantage.
◦Very good communication and negotiations skills