Complaints Resolution Specialist with English and Danish language

Title: Complaints Resolution Specialist with English and Danish language
Plat: 14000
Miesto: Bratislava, Slovakia
Jazyky: Angličtina, Dánsky
Uverejnenél: 3rd Feb 2012

Description:
JOB DESCRIPTION, RESPONSIBILITIES AND DUTIES
◦Direct support to clients complaints
◦Pro-active support to develop best services and high client satisfaction
◦Understand the background and puprose of client problems
◦Prepare action plans and drive to resolve
◦Cooperate with technical and other departments in process of finding solution

PERSONALITY REQUIREMENTS AND SKILLS
◦Fluent in English and fluent in Danish is must!!!
◦Previuos experience in Customer service - min 3 years.
◦Business networking experience.
◦Excellent communication skills.
◦Team player, ability to work in stress.
◦Client-oriented.
◦Technical backgound.

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Complaints Resolution Specialist with English and Danish language