Späť na vyhľadávanie.Dell Slovakia - Alienware - Technical Support Specialist (German or English)
| Typ zamestnania: | Permanent |
| Miesto: | Bratislava, Slovakia |
| Plat: | competitive |
| Jazyky: | Angličtina, Nemecký |
Podrobné údaje o zadávateľovi inzerátu
- Meno:Dell Slovakia
- Uverejnené:23-09-2010
- kód:TLJ TSS-01
Working time: 24/7
Overall purpose of the job:
- Be part of Dell premium gaming product line
- Service and support German and English speaking customers with the goal to achieve best customer experience
Tasks:
- Handling customer enquiries aimed at extreme gaming
- Troubleshooting and fixing of technical problems
- Active guidance and online maintenance for the customers on the phone
- Helpful and polite dealing with customers
- Communication and customer handling skills at high level
Requirements
- Fluent in German and English excellent skills in writing and reading
- Knowledge and understanding of PC hardware components
- Knowledge of standard Microsoft Windows Applications and Operating systems
- Experience in dealing with customers is an advantage
- Knowledge of high performance gaming hardware is an advantage
- Excellent communication and analytical skills
- Strong in decision making
- Ability to work under pressure
Overall purpose of the job:
- Be part of Dell premium gaming product line
- Service and support German and English speaking customers with the goal to achieve best customer experience
Tasks:
- Handling customer enquiries aimed at extreme gaming
- Troubleshooting and fixing of technical problems
- Active guidance and online maintenance for the customers on the phone
- Helpful and polite dealing with customers
- Communication and customer handling skills at high level
Requirements
- Fluent in German and English excellent skills in writing and reading
- Knowledge and understanding of PC hardware components
- Knowledge of standard Microsoft Windows Applications and Operating systems
- Experience in dealing with customers is an advantage
- Knowledge of high performance gaming hardware is an advantage
- Excellent communication and analytical skills
- Strong in decision making
- Ability to work under pressure
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
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