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CPL Jobs s.r.o - Pre Sales Support Specialist with German and English language

Typ zamestnania: Permanent
Miesto: Bratislava, Slovakia
Plat: 10000
Jazyky: Anglický, Nemecký

Podrobné údaje o zadávateľovi inzerátu

  • Meno:
    CPL Jobs s.r.o
  • Uverejnené:
    28-02-2012
  • kód:
    MH 03G
JOB DESCRIPTION, RESPONSIBILITIES AND DUTIES:
◦Interfaces directly with Business Partners on pre-sales support tasks.
◦Resolves incoming requests that come from Business Partners
◦Pro-actively gets in contact with Business Partners proposing support on deals.
◦Takes ownership of requests for prices and proposals
◦Resolves requests timely by handling themselves or routes requests to appropriate network of Support Functions.
◦Communicates with requestor and others involved in resolution.
◦Drives Business Partners satisfaction ensuring high quality support.
◦Closes with Business Partners for final request resolution.
◦Maintain clear and accurate documentation

PERSONALITY REQUIREMENTS AND SKILLS:
◦Fluent in German and English language is must.
◦Experience in sales or customer care is an advantage.
◦Outstanding Communication and Negotiation skills.
◦Teamwork in a multilingual / cultural environment.
◦Attention to detail
◦Problem solving skills and "Ad hoc" thinking.
◦Please send CVs in English language.
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